Friday, June 25, 1:31 PM

Homebound Services

The Marion County Public Library System is offering a homebound program during the coronavirus pandemic.

About the Program:

  • The MCPLS homebound program will be offered during the coronavirus pandemic during the time that MCPLS is not able to offer bookmobile services. MCPLS will make every effort to continue homebound services after bookmobile services resume, to the extent that the library has adequate staff to do so.
  • Because of the coronavirus pandemic, staff will not enter the patron’s home. All services will be offered remotely. Scheduling and reader’s advisory activities will be conducted by telephone. Materials will be picked up and left remotely and in a socially distant manner – for example in front of the patron’s front door.

Eligibility:

  • Patron has difficulties leaving home – such as age or disability
  • Patron is confined to home for medical reasons. Exception: If the patron or a member of their household is awaiting test results for COVID-19 or is sick with COVID-19, MCPLS will not pick up any materials from the patron’s home until the patron/household member is negative for COVID-19.
  • Patrons does not have transportation to a library branch and lives more than one mile from a library branch.

Click here to ask us a question!


Hours of Operation (by appointment):

  • Tuesday, Wednesday, Friday: 11 am – 5 pm
  • Service is limited to bi-weekly visits to a particular patron

Number of items to be delivered/selection:

  • Patrons may place holds on items in the PAC up to 24 hours before their scheduled appointment. They may place as many holds as allowed under current library policy.
  • Patrons may also ask library staff to select items for them. In order to select titles that the you have not already read or viewed, it is helpful to turn on the “Loan History” setting for their account (we can help with that!).
  • The type of materials that the patron may borrow and the lending periods are the same as set forth in the library automation system for the particular patron type.

Procedures:

  • Patrons requesting homebound services should contact the Programming Coordinator at 304-366-1210, extension 129. The Programming Coordinator will contact the patron and conduct a screening interview to make sure that the individual already has an unexpired, in-good-status library card, that the patron is eligible for the service, and to find out if the patron needs assistance selecting materials. The Programming Coordinator will tentatively schedule the homebound visit based upon the patron’s geographical location.
  • Once the Programming Coordinator has completed the initial screening interview and tentatively scheduled the visit, she will provide that information to the Library Assistants to select and/or gather the requested materials and to create the final schedule for delivery.
  • On or before the day that deliveries are made, the Library Assistant will finalize the schedule and telephone each patron to confirm the exact delivery time, location, and remote drop-off/pick-up location; and to confirm that neither the patron nor anyone in the household is awaiting test results for COVID-19 or is sick with COVID-19.